You can stop Digital Reviews from accessing your Google Business Profile in either of these ways:

• In Digital Reviews: go to your account settings and choose to disconnect Google Business Profile.
• In your Google Account: open https://myaccount.google.com/permissions, select Digital Reviews and remove its access.

Once access is removed, we stop accessing Google straight away. The Google data and OAuth tokens we hold for that connection are deleted within [RETENTION_DAYS] days.

To delete your Digital Reviews account and all data linked to it, email support@digitalreviews.uk with the subject "Data deletion request". Please send it from the email address you use for your account and tell us which business or locations the request covers.

We may ask you to confirm your identity before we delete anything, so that no one else can delete your data.

• Your Digital Reviews account and business details
• Private feedback collected through your QR feedback pages
• Google Business Profile data we imported, such as locations, reviews and replies
• OAuth tokens and AI-generated reports and reply suggestions

This deletes data from Digital Reviews only. Reviews and replies that are already published on Google stay on Google, and you can manage them in your Google Business Profile.

We confirm your request by email and complete the deletion within [DELETION_DAYS] days. If the law requires us to keep certain records, for example invoices, we keep only those records and only for as long as required, and we tell you which records we kept.

Our Privacy Policy explains in full how we handle your data, including data received from Google.